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5

On April 8th, 2020 I was involved in a collision. April 9th my Jeep was delivered to Kenneth’s Car Care at 4pm after I spoke with Jim Farrar earlier that day. They wasted no time assessing the damages and kept me in the loop every step of the way! Not only was I updated on possible completion times via their automated SMS updates, but he contacted me on a regular bases to let me know their progress and any speed bumps they might have hit. I was very please with how smooth everything went from start to finish and if I ever find myself in another situation like this, I will be taking it back to them. Above and beyond! Thank you!

I'm glad our team got you completely taken care of, Stephanie! Collisions are something we never want to happen to our customers, but if they do we want to make your vehicle right as quickly as possible. We keep you updated, so you know exactly what is going on with your vehicle every step in our process. If we can be assistance again, please let us know and stay safe out there!! - Frank Barbella

- Mechanical Auto Repair
5

Great place to go for your automotive needs, they've been around for many years and know what they're doing. These guys care about their community which speaks volumes. I would recommend anyone to them.

We appreciate your support and recommendation! We're proud to put our 44 years of experience to good use for our Kingwood friends and neighbors. If there's anything we can help you with in the future, please don't hesitate to stop by. - Frank Barbella

- Mechanical Auto Repair
5

Kenneth's Car Care is a business you want to entrust your vehicle with. From the friendly staff, to the professionalism of the technician's, you will get your money's worth and be treated like family with this outfit. As someone that has had their vehicle worked on by mechanics that "were not always the best", you can go to this repair facility fully knowing they are going to take care of you . And that is without charging an arm and a leg. There are many choices in the Kingwood area to have your vehicle repaired. I chose Kenneth's because they are a cut above the rest. Service: Engine repair

Michael, this is over the top but we will take the kind words!! As a business owner you know your team is your business asset! Our team is hand picked and live our core values everyday! We are very blessed to have great customers like you!! Be well and stay safe!

- Mechanical Auto Repair
5

Hands down the best experience I've ever had with a car repair service provider. The repairs were impeccable - the car looks like the days it came off the lot - at their customer service is absolutely top-notch. While I hope to never need a collision specialist again, if I do, it will be Kenneth's Car Care Center! Thanks for the great work, and a special shoutout to Chris E. - great work! Services: Engine repair, Body & Trim, Painting, Tyres, Steering/Suspension

We cannot thank you enough for this review Annelisa!! We love Chris as much as you do and glad your experience exceeded your expectations! No matter whether you need collision repair, A/C repair, Maintenance, or any other Automotive repair our team will keep you well informed, give you an honest price, and fix it right the first time! Thanks again!

- Mechanical Auto Repair
5

We have been bringing our vehicle here for years. We appreciate the excellent service from all the staff. The estimates for work are right on. Work that was done is explained in detail for those who have little mechanical knowledge, like us :) Service: General repairs & maintenance

Rose, thank you for trusting us with your vehicle over the years! We want you to feel confident about our repairs, so we'll always do our best to offer accurate estimates and explain the work that we complete. We'll be here for you if we can lend a hand with anything else! -Frank Barbella

- Mechanical Auto Repair
5

I've used Kenneth's two times now and I've had a great experience both times. They are very nice and professional on the phone, they charged a very reasonable price to diagnose an issue with our car, and when the work was done the receipt/print-out they gave me had detailed notes on it from the technician stating exactly what they worked on. Overall I felt the transparency and professionalism were top notch and deserves a 5 star review. Since they also do body work, inspections, etc, I'm sure I'll keep using them for every car issue we have. Services: Engine repair, Tuning

Matt, you rock and we give you a 5 star review as well! We want you to feel confident that both you and your car are in good hands, so you can always count on us for honest diagnoses and detailed receipts. We hope you won't need us any time soon, but we'll always be here to help if you do! - Frank Barbella

- Mechanical Auto Repair
5

Kenneths is amazing. Friendly, professional and fast. Their staff, from reception to sales to service are top notch. They communicate clearly and quickly. I will definitely continue to use them

Todd, Wow what an awesome review!! We pride ourselves on attracting and retaining the best people in the industry! Passion, Empathy, and Integrity are what we look for in our associates and you have experienced it! Thank you so much for your support, and we'll be here for you anytime you need a quick fix! - Frank Barbella

- Mechanical Auto Repair
5

Went Above & Beyond. Posted before and after pictures. Employees were friendly and understanding. Jim took care of everything and worked with State Farm. When picking up my car, I dealt with Tim who was also really nice and helpful. Not only did they do a great job, they also vacuumed out the inside of my car, washed it, and shined all 4 tires. Thanks and would definitely visit again if needed.

Dillon, we are happy to have made your experience with us a great one! Our team will always help out with the insurance carriers and leave your car looking better than we received it. If you are in need of car care in the future, feel free to bring it by! Frank B.

- Mechanical Auto Repair
5

One again you guys have done it, and you’ve done it well. I’ve been coming to Kenneth’s for 7-8 yrs. They’ve worked on three of my vehicles. We recently brought my wife’s Mini Cooper to have the brakes looked at. Every time I take this car to the shop, I cringe. Since it’s a BMW product, and repairs can be costly. When we showed up I immediately noticed some subtle changes. The first was, even with a mask. I could tell that there was a smiling face from the customer service rep. She was very courteous and welcoming. She made sure that all of our needs were met. She offered us refreshments for us to take with us. It was also a pleasure to meet Grayson. As soon as he saw us drive up, he made it a point to come inside to great us. He was very attentive, and professional. He made us feel totally at ease leaving my wife’s car. Later that afternoon he called back to advise me of their finding and to my surprise it was a reasonable estimate. He assured me that the repairs would be done right away and he would call me when they were done. That evening he left me a message that all was completed and the car was to washed, prepped and ready for us to pick up. We arrived the next day to the same smiling faces. Grayson retrieved my wife’s car and noticed an unusual noise coming from the brakes. He was adamant for this to be checked prior to us leaving. He relayed the information to Jared who has always been a favorite of mine and these two professionals made sure that my wife left with a safe and reliable breaking system. I have to say that in all of my years dealing with auto mechanical work shops these guys have not only hit the ball out of the park. They hit it out of the stratosphere. GREAT JOB to all I highly recommend KENNETH’CAR CARE.

Chris, WOW thank you for this review! If you ever need anything please don't hesitate to reach out to someone on our team! Be well and stay safe! - Frank Barbella

- Mechanical Auto Repair
5

Took my wife's 2013 Volvo XC90 for a brake service. Mike went above and beyond to make certain it was done right and can't say enough about the high ethical standards. Long story short, they have a lifelong customer and even though I've moved out of the immediate area (10 miles away) I'll be heading back to Kingwood anytime I need to have repairs.

Andre, we're happy to hear that our repairs are worth the drive! When you work with us, you can always expect honest and straightforward service. We'll always be here for you if you need anything in the future! -Frank Barbella

- Mechanical Auto Repair
Kenneth's Car Care LLC is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Mechanical Auto Repair (281) 358-8474, Kenneth's Body Shop (281) 358-8474 if you have any issues in accessing any area of our website.